Returns & Exchanges
At Infamous Paintball, we stand behind our pro-level gear and want to ensure you are fully satisfied with your purchase. If your equipment isn't hitting the mark, you can return unused items in their original packaging within 30 days of delivery.
Verify Eligibility
Ensure your items are in new, unused condition with all original tags and packaging intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our support team or use our online portal to provide your order number and specify whether you require a refund or a different size/color.
Pack and Ship
Securely package your gear to prevent damage during transit and use the provided prepaid shipping label or your preferred tracked carrier.
Processing and Credit
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship out your exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing